FREQUENTLY ASKED QUESTIONS

Yes! All of our products are 100% authentic and sourced directly from trusted suppliers around the globe. We pride ourselves on quality and customer satisfaction.

Orders are typically processed within 1–2 business days. Delivery times vary based on location, but most U.S. orders arrive within 3–7 business days.

Mystery boxes are packed with surprise items based on your selection—either snacks or smoking gear. They’re a great way to discover new favorites and get more value for your money!

We only sell products that comply with applicable U.S. laws. However, it's your responsibility to ensure any product you order is legal in your local area.

We offer a wide range of exotic and premium lifestyle products, including international snacks and drinks, smoking accessories like bongs, pipes, cart batteries, disposable vapes, Kratom, detox kits, biotin supplements, and curated mystery boxes.

We accept returns for unused and unopened items within 14 days of delivery. For more details, visit our Return Policy page or contact customer service.

At this time, we primarily ship within the U.S. For international shipping inquiries, please contact our customer support team for availability and pricing.

You can reach us via the live chat on our website or email us at ali@viraldigitalmarketing.co. We're here to help!

Yes! We regularly offer discounts and bundle deals. Subscribe to our newsletter or follow us on social media to stay updated on the latest offers.